Partners Served
1
Counties Served
1
Total Calls
1
On-Time Performance
1 %
2025 Performance Data

Excelsior Ambulance Service

About

Excelsior Ambulance Service is a multi-state EMS organization built for hospitals, healthcare systems, and clinicians who require more from emergency response and specialty transport.
 
Established in 2011, Excelsior serves Georgia, Alabama, South Carolina, and Florida with a model centered on clinical excellence, high-performance operations, and advanced clinical capability.

Built for Transports Others Cannot Handle

Excelsior is smaller than some of the corporate EMS organizations expanding across the region, but that’s part of what makes us different. The focus is not rapid expansion for its own sake, but building an EMS system with the training, equipment, and clinical standards needed to support transports others aren’t prepared to handle.

This quality applies to each transport any hospital or healthcare partner requires, from respiratory support and ventilator-capable care to advanced monitoring; Excelsior provides a crew that can think clinically between facilities and responds with more than just availability. The organization is structured around readiness.

For EMTs and paramedics, Excelsior is more than routine movement. The work includes Basic Life Support, Advanced Life Support, Inter-Facility Transfers, Critical Care Transportation, Special Needs Transportation, Event Coverage, and 911 Emergency Response. Across those services, the goal is to build capable crews who can grow, train, and operate with equipment that matches the expectations placed on them.

Advancing Clinical Capability Before It Becomes Expected

Excelsior’s commitment to advanced care didn’t begin when the market started asking for it. Before COVID-19, Excelsior became the first EMS company in Georgia to receive PLS licensure, allowing paramedics to manage ventilators. That investment quickly became relevant when respiratory needs intensified during the pandemic.

Excelsior doesn’t wait for advanced capability to become common before moving forward. Instead, we identify gaps, prepare crews, and build the systems needed to support higher levels of care in the field.

PLS licensure helped open the door to another major differentiator: High-Flow Nasal Cannula (HFNC) in rural areas. Excelsior was the first EMS provider in its rural markets to offer HFNC across its service region. Many HFNC-capable services operate in metro markets, leaving rural hospitals and communities with fewer options for respiratory support during ground transport. Excelsior fills that gap by bringing advanced respiratory capability into areas where distance and specialty availability make EMS readiness even more important.

The Ft. Stewart Standard

“Excelsior is here. They’ve got it.”

One of the clearest examples of Excelsior’s role in a crisis came during the Ft. Stewart shooting response. Multiple EMS services responded. When other services arrived at the hospital, staff sent them away, telling them that Excelsior was already there and had the situation under control.

In a crisis, hospitals don’t need a flood of EMS providers; they need capable crews, clear communication, and confidence that the EMS team on scene can support high-acuity needs without creating more confusion.

The Ft. Stewart response reflects the standard Excelsior strives to uphold in every partnership. It demonstrates the value of preparation before the call, equipment before the need, and training before the crisis. Hospitals and health systems need EMS partners that can function as part of the larger system under pressure, not just respond to isolated transport requests.

Excelsior’s role is not limited to one emergency. The same operating mindset supports daily transport coordination, higher-acuity transfers, rural response needs, and event medical coverage across the Southeast.

Equipment That Enables Higher-Level Care

Advanced care depends on more than intent. It requires equipment, protocols, training, and leadership willing to invest before the return is obvious.

If 1,000 pieces of equipment can help save one life, Excelsior is going to have that equipment. That approach shapes how the organization prepares for critical care transport, rural response, respiratory support, field capability, and high-acuity transport needs.

Excelsior carries advanced equipment because the right tools can change what is possible during transport. A ventilator, monitor, respiratory device, medication system, or specialty tool is not just an item on a truck. It is part of the care environment crews rely on when situations become complex.

The same philosophy supports future-focused clinical development. Excelsior’s advanced in-field capabilities include IV antibiotics, lab draws in the field, blood products on trucks (currently in development), and POCUS for heart attacks and trauma (also in development). These capabilities reflect a progressive EMS model built around doing more in the field when the clinical need requires it.

Mission-Driven in a Consolidating Market

The EMS industry is changing quickly. Larger organizations are buying smaller services, expanding territories, and optimizing operations around profitability and acquisition. Priority Ambulance has major financial backing. AmeriPro has completed funding activity as part of a broader consolidation strategy.

Excelsior’s position is different. The organization is mission-driven by design. Instead of building around consolidation first, Excelsior builds around people, training, equipment, and clinical capability.

That doesn’t mean growth is unimportant, but that growth should not come at the cost of care quality or the people doing the work. Hospitals and healthcare partners need an EMS organization that can respond with discipline, communicate clearly, and support the right level of care at the right time. EMTs and paramedics need a workplace that equips them to practice at a higher level.

Excelsior’s counter-position is authentic because it is evident in how the organization operates. The investment is in the field, crews, and equipment that may only be needed at a critical moment but matter when that moment arrives.

A Place for EMTs and Paramedics Who Want More

Excelsior is also building a different kind of workplace for EMS professionals. EMTs and paramedics are asked to perform in high-pressure situations, manage complex calls, communicate with healthcare teams, and make decisions that affect outcomes. They deserve training, benefits, equipment, and a clinical environment that supports that responsibility.

Training is built into how Excelsior operates. It is not treated as checkbox CE. Education supports skill development, protocol readiness, and confidence in the field. New EMTs building experience will be at home, as will medics seeking more advanced clinical exposure and seasoned clinicians who want to keep growing.

Excelsior also allows EMTs to work within their full scope of practice in each state where the organization operates, whereas many services do not. This helps providers use their training more fully and creates a stronger environment for professional development.

Benefits are part of that commitment. Excelsior pays 100% of employee health insurance premiums and supports employees with a benefits model designed to take care of the people providing care. For providers who want more than a job, Excelsior offers a path built around growth, responsibility, and a real role in advancing EMS across the Southeast.

Preparation Sets the Stage for a Smooth Patient Pick-Up

What Healthcare Partners Can Expect

Hospitals and healthcare systems can expect Excelsior to approach EMS as part of the larger operational picture. Transport affects bed flow. Response readiness affects emergency planning. Critical care movement affects access to specialty services. Event coverage affects local 911 demand. Rural capability affects what can happen before arrival at a higher level of care.

Excelsior provides system-level solutions for hospitals and healthcare partners by helping to match resources to each situation. With Excelsior, lower-acuity needs won’t consume high-acuity resources, so that crisis response won’t depend on improvisation.

That’s why Excelsior’s service model includes Basic Life Support, Advanced Life Support, Critical Care Transportation, Inter-Facility Transfers, Special Needs Transportation, Event Coverage, and 911 Emergency Response. Each service supports a different need, but all are connected by the same operating philosophy: arrive prepared, communicate clearly, and support the system around the call.

Built for the Southeast

Excelsior Ambulance Service serves a region where healthcare needs vary widely across metro markets, rural communities, hospitals, health systems, and event environments. Across Georgia, Alabama, South Carolina, and Florida, the organization is built to provide elite EMS and specialty transport across the Southeast with the clinical depth and operational consistency partners need.

Excelsior’s story is not about being the biggest. It’s about being ready for transports others can’t handle, developing clinicians who want more from EMS, and investing in the equipment that enables higher-level care.

For hospitals, healthcare partners, EMTs, and paramedics across the Southeast, Excelsior is built to meet the moment before the moment arrives.

Contact Excelsior Ambulance Service today.